We chose to refinance our home/investment loans just prior to christmas 2012, and went straight into the holiday season and busy times with floods etc. Dayna and the team at IFCA were there for all our numerous questions and did the chasing of all the forms and paperwork that needed to be completed. As well as liaising between the two banks and ourselves. We were kept up to date at every turn. We are very satisfied and would highly recommend them.