This website policy includes a website that allows consumers to fill in questionnaires, forms and surveys, loan applications, subscription services and online expert chat.
Website Privacy Policy
This policy applies to the website operated by Investment & Finance Coaching Australia Pty Ltd (IFCA) — ACN 137 368 702 — and its related companies (referred to as we, us, or our).
We’re committed to protecting your privacy and want you to feel confident about how we handle your personal information when you visit or interact with our website.
What This Policy Covers
This policy explains how we collect, use, store, and protect your personal information when you use our website. We may update this policy from time to time, so please check back regularly.
What We Collect and Why
Information You Provide
We may collect personal information directly from you or when you use our services. We only collect what’s necessary to support the services we offer — including loans, coaching, or financial advice.
Sensitive Information
We don’t ask for sensitive information (like your health, religion, or political beliefs), but if you choose to provide it, we will store it securely.
Information from Third Parties
Our website may contain links to other websites (Third Party Websites). If you visit these sites and provide information to them, we may also access some of that data through our arrangements with those third parties.
For example, if you click through to one of our ads on another site, cookie data may be shared between us and that site.
Advertising and Tracking
If you see an IFCA ad on another website and click through to us, that advertising provider may collect:
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Your browser type
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The server you’re using
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Date and time of your visit
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Which pages you visit on our site
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Whether you submitted an online form
This helps us understand how effective our advertising is and improve our site experience.
Cookies
Cookies are small data files stored on your browser when you visit our website. We use cookies to:
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Improve your browsing experience
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Understand how visitors use our site
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Identify if you came from a third-party site
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Enhance website security
You can manage or disable cookies through your browser settings at any time.
IP Addresses
We may collect your IP address for technical or security purposes when you visit our website. This helps us keep our site safe and running smoothly.
Online Applications
If you submit an online application (e.g. for a loan or consultation), we’ll retain that information to deliver the services you’ve requested.
You can also save or pause your application and return later. Any saved information may be viewed by us and is stored securely.
Security of Your Information
We take data protection seriously and use secure technology to protect your personal information.
While no system can guarantee 100% security, we take all reasonable steps to protect your information from loss, misuse, or unauthorised access. If we no longer need your information, and we’re legally allowed to, we will securely destroy or de-identify it.
Direct Marketing
We may use your personal information to share updates, offers, or services we think may interest you — but we’ll never use sensitive information for marketing without your consent.
You can opt out of direct marketing at any time by contacting us or using the unsubscribe link provided in our messages.
Overseas Disclosure
In the course of providing our services, we may engage trusted team members and service providers based overseas, including virtual assistants, who may access or process your personal information. This is done under strict confidentiality and access controls, and only where necessary to support our operations.
We take reasonable steps to ensure that any overseas recipients comply with Australian privacy laws or are bound by similar privacy obligations.
If you would like more information about how your data may be handled overseas, please contact us at info@ifca.net.au.
Need Help or Want to Know More?
If you have any questions about this policy or how we manage your information, please get in touch: